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SERVICE
  • Dedicated Aftersales Service Team
    01 Dedicated Aftersales Service Team
    Our dedicated aftersales team provides technical support both remotely and on-site, covering installation guidance, operation, and maintenance. We also offer repairs and machine rebuild services to keep your production line running at peak performance. Whenever a problem occurs, we respond immediately and provide professional, practical solutions to minimize your downtime.
  • Spare Parts
    02 Spare Parts
    We supply original spare parts and genuine components for all of our equipment, including wear parts, filters, and electrical components. Our team helps you identify the right parts quickly and arrange fast delivery, so your production line experiences minimal downtime.
  • Extended Service
    03 Extended Service
    Beyond equipment supply, we plan the production line layout according to your plant requirements and connect you with professional suppliers of raw materials for powder coating. Our extended service also covers process optimization, operator training, and ongoing technical support for long-term production success.
  • Incoming material inspection
    Every batch of incoming material passes a strict inspection process, which is our solemn commitment to quality. Only approved materials are put into production, ensuring consistency from the very first step.
  • Process control
    Raw material input is accurately controlled and every step follows standardized operating procedures. Continuous process monitoring keeps quality stable and reliable throughout production.
  • Factory testing
    All products undergo strict quality inspections and full-machine testing before shipment. Each unit is verified for performance and safety so it works reliably on your site from day one.
FAQ
  • Q 1

    Can you plan the factory layout and design a powder production line solution according to requirements?

    No problem. We offer one-stop services. From planning and model selection to installation, commissioning, and aftersales service, we have a professional team. We will customize a suitable solution based on your needs and scale.
  • Q 2

    How about the delivery time?

    For local configurations, it is 45 working days. For export configurations, it is 90 working days.
    The specific delivery time will be clearly specified when the contract is signed.

  • Q 3

    What are the quality assurance terms of the equipment?

    The warranty for purchased electrical components and Factorymade parts lasts 1 year, excluding wear parts and damage from improper operation not following the seller’s company manual.

  • Q 4

    Do you provide turnkey solutions for powder coating production lines?

    Yes. We provide complete turnkey solutions, including production line planning, equipment supply, installation, commissioning, and operator training. You can start production with a single partner and less coordination effort.

  • Q 5

    Do you provide installation, commissioning, and operator training?

    Yes. Our engineers can travel to your site to install and commission the equipment and train your operators. Remote and video support are also available, together with clear operating manuals.

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