Servicio
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01 Equipo de servicio posventa dedicadoOur dedicated aftersales team provides technical support both remotely and on-site, covering installation guidance, operation, and maintenance. We also offer repairs and machine rebuild services to keep your production line running at peak performance. Whenever a problem occurs, we respond immediately and provide professional, practical solutions to minimize your downtime. -
02 Piezas de repuestoWe supply original spare parts and genuine components for all of our equipment, including wear parts, filters, and electrical components. Our team helps you identify the right parts quickly and arrange fast delivery, so your production line experiences minimal downtime.
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03 Servicio extendidoBeyond equipment supply, we plan the production line layout according to your plant requirements and connect you with professional suppliers of raw materials for powder coating. Our extended service also covers process optimization, operator training, and ongoing technical support for long-term production success.
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Inspección de material entranteEvery batch of incoming material passes a strict inspection process, which is our solemn commitment to quality. Only approved materials are put into production, ensuring consistency from the very first step. -
Control de procesosRaw material input is accurately controlled and every step follows standardized operating procedures. Continuous process monitoring keeps quality stable and reliable throughout production.
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Pruebas de fábricaAll products undergo strict quality inspections and full-machine testing before shipment. Each unit is verified for performance and safety so it works reliably on your site from day one.
Preguntas frecuentes
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Q 1
¿Puede planificar el diseño de fábrica y diseñar una solución de línea de producción de polvo de acuerdo con los requisitos?
No hay problema. Ofrecemos servicios de una sola parada. Desde la planificación y selección del modelo hasta la instalación, puesta en marcha y servicio posventa, tenemos un equipo profesional. Vamos a personalizar una solución adecuada en función de sus necesidades y escala. -
Q 2
¿Y el plazo de entrega?
Para las configuraciones locales, es de 45 días hábiles. Para las configuraciones de exportación, es de 90 días hábiles.
El plazo específico de entrega se especificará claramente cuando se firme el contrato. -
Q 3
¿Cuáles son los términos de garantía de calidad del equipo?
La garantía de los componentes eléctricos comprados y las piezas fabricadas de fábrica dura 1 año, excluyendo las piezas de desgaste y los daños por el funcionamiento incorrecto no siguiendo el vendedor’ Manual de la empresa.
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Q 4
Do you provide turnkey solutions for powder coating production lines?
Yes. We provide complete turnkey solutions, including production line planning, equipment supply, installation, commissioning, and operator training. You can start production with a single partner and less coordination effort.
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Q 5
Do you provide installation, commissioning, and operator training?
Yes. Our engineers can travel to your site to install and commission the equipment and train your operators. Remote and video support are also available, together with clear operating manuals.
