SERVICO
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01 Equipa Dedicada de Serviço de AftersalesOur dedicated aftersales team provides technical support both remotely and on-site, covering installation guidance, operation, and maintenance. We also offer repairs and machine rebuild services to keep your production line running at peak performance. Whenever a problem occurs, we respond immediately and provide professional, practical solutions to minimize your downtime. -
02 Partes de emergênciaWe supply original spare parts and genuine components for all of our equipment, including wear parts, filters, and electrical components. Our team helps you identify the right parts quickly and arrange fast delivery, so your production line experiences minimal downtime. -
03 Serviço alargadoBeyond equipment supply, we plan the production line layout according to your plant requirements and connect you with professional suppliers of raw materials for powder coating. Our extended service also covers process optimization, operator training, and ongoing technical support for long-term production success.
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Inspecção de material entranteEvery batch of incoming material passes a strict inspection process, which is our solemn commitment to quality. Only approved materials are put into production, ensuring consistency from the very first step. -
Controlo de processosRaw material input is accurately controlled and every step follows standardized operating procedures. Continuous process monitoring keeps quality stable and reliable throughout production. -
Testes na fábricaAll products undergo strict quality inspections and full-machine testing before shipment. Each unit is verified for performance and safety so it works reliably on your site from day one.
FAQ
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Q 1
Você pode planejar o layout da fábrica e projetar uma solução de linha de produção de pó de acordo com os requisitos?
Sem problema. Nós oferecemos serviços únicos. | Desde planejamento e seleção de modelos para instalação, comissão e serviço de postersais, temos uma equipe profissional. Vamos personalizar uma solução adequada baseada em suas necessidades e escala. -
Q 2
E o tempo de entrega?
Para configurações locais, são 45 dias úteis. Para configurações de exportação, são 90 dias úteis.
O tempo específico de entrega será claramente especificado quando o contrato for assinado. -
Q 3
Quais são os termos de garantia de qualidade do equipamento?
A garantia para componentes elétricos comprados e peças de modelo de fábrica dura um ano, excluindo peças de uso e danos decorrentes de operações inadequadas não seguindo o vendedor’ o manual da empresa.
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Q 4
Do you provide turnkey solutions for powder coating production lines?
Yes. We provide complete turnkey solutions, including production line planning, equipment supply, installation, commissioning, and operator training. You can start production with a single partner and less coordination effort.
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Q 5
Do you provide installation, commissioning, and operator training?
Yes. Our engineers can travel to your site to install and commission the equipment and train your operators. Remote and video support are also available, together with clear operating manuals.