SERVICE
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01 Équipe de service après-vente dédiéeOur dedicated aftersales team provides technical support both remotely and on-site, covering installation guidance, operation, and maintenance. We also offer repairs and machine rebuild services to keep your production line running at peak performance. Whenever a problem occurs, we respond immediately and provide professional, practical solutions to minimize your downtime. -
02 Pièces détachéesWe supply original spare parts and genuine components for all of our equipment, including wear parts, filters, and electrical components. Our team helps you identify the right parts quickly and arrange fast delivery, so your production line experiences minimal downtime.
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03 Service étenduBeyond equipment supply, we plan the production line layout according to your plant requirements and connect you with professional suppliers of raw materials for powder coating. Our extended service also covers process optimization, operator training, and ongoing technical support for long-term production success.
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Inspection du matériel entrantEvery batch of incoming material passes a strict inspection process, which is our solemn commitment to quality. Only approved materials are put into production, ensuring consistency from the very first step. -
Contrôle du processusRaw material input is accurately controlled and every step follows standardized operating procedures. Continuous process monitoring keeps quality stable and reliable throughout production.
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Tests en usineAll products undergo strict quality inspections and full-machine testing before shipment. Each unit is verified for performance and safety so it works reliably on your site from day one.
FAQ (questions fréquentes)
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Q 1
Pouvez-vous planifier la mise en page de l'usine et concevoir une solution de ligne de production de poudre en fonction des exigences?
Pas de problème. Nous offrons des services en guichet unique. De la planification et de la sélection du modèle à l'installation, la mise en service et le service après-vente, nous avons une équipe professionnelle. Nous personnaliserons une solution adaptée en fonction de vos besoins et de votre échelle. -
Q 2
Et le délai de livraison ?
Pour les configurations locales, il est de 45 jours ouvrables. Pour les configurations d'exportation, il s'agit de 90 jours ouvrables.
Le délai de livraison spécifique sera clairement spécifié lors de la signature du contrat. -
Q 3
Quelles sont les conditions d'assurance qualité de l'équipement?
La garantie pour les composants électriques achetés et les pièces fabriquées dure 1 an, à l'exclusion des pièces d'usure et des dommages dus à un mauvais fonctionnement ne suivant pas le vendeur’ Manuel d'entreprise.
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Q 4
Do you provide turnkey solutions for powder coating production lines?
Yes. We provide complete turnkey solutions, including production line planning, equipment supply, installation, commissioning, and operator training. You can start production with a single partner and less coordination effort.
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Q 5
Do you provide installation, commissioning, and operator training?
Yes. Our engineers can travel to your site to install and commission the equipment and train your operators. Remote and video support are also available, together with clear operating manuals.
