Servizio
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01 Team di servizio post-vendita dedicatoOur dedicated aftersales team provides technical support both remotely and on-site, covering installation guidance, operation, and maintenance. We also offer repairs and machine rebuild services to keep your production line running at peak performance. Whenever a problem occurs, we respond immediately and provide professional, practical solutions to minimize your downtime. -
02 Pezzi di ricambioWe supply original spare parts and genuine components for all of our equipment, including wear parts, filters, and electrical components. Our team helps you identify the right parts quickly and arrange fast delivery, so your production line experiences minimal downtime. -
03 Servizio estesoBeyond equipment supply, we plan the production line layout according to your plant requirements and connect you with professional suppliers of raw materials for powder coating. Our extended service also covers process optimization, operator training, and ongoing technical support for long-term production success.
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Ispezione del materiale in arrivoEvery batch of incoming material passes a strict inspection process, which is our solemn commitment to quality. Only approved materials are put into production, ensuring consistency from the very first step. -
Controllo del processoRaw material input is accurately controlled and every step follows standardized operating procedures. Continuous process monitoring keeps quality stable and reliable throughout production. -
Test in fabbricaAll products undergo strict quality inspections and full-machine testing before shipment. Each unit is verified for performance and safety so it works reliably on your site from day one.
Domande frequenti
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Q 1
Puoi pianificare il layout della fabbrica e progettare una soluzione di linea di produzione di polvere secondo i requisiti?
Non c'è problema. Offriamo servizi one-stop. Dalla pianificazione e selezione del modello all'installazione, alla messa in servizio e al servizio post-vendita, abbiamo un team professionale. Personalizzeremo una soluzione adatta in base alle vostre esigenze e alla vostra scala. -
Q 2
Che ne dici dei tempi di consegna?
Per le configurazioni locali, è di 45 giorni lavorativi. Per le configurazioni di esportazione, è 90 giorni lavorativi.
Il termine di consegna specifico sarà chiaramente specificato al momento della firma del contratto. -
Q 3
Quali sono i termini di garanzia della qualità delle attrezzature?
La garanzia per i componenti elettrici acquistati e le parti fabbricate dura 1 anno, escluse le parti di usura e i danni dovuti a un funzionamento improprio che non seguono il venditore’ manuale aziendale.
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Q 4
Do you provide turnkey solutions for powder coating production lines?
Yes. We provide complete turnkey solutions, including production line planning, equipment supply, installation, commissioning, and operator training. You can start production with a single partner and less coordination effort.
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Q 5
Do you provide installation, commissioning, and operator training?
Yes. Our engineers can travel to your site to install and commission the equipment and train your operators. Remote and video support are also available, together with clear operating manuals.